Returns & Exchanges
At Akiki London, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer free returns and exchanges within 30 days of delivery for all items in their original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the original packing slip is included inside.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing