Frequently Asked Questions
Everything you need to know about shopping with Akiki London.
What are your standard shipping times?
For our UK customers, standard delivery typically takes 2-4 business days. International shipping times vary by location but generally range between 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive your postage label.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
Do you offer international shipping?
Yes, Akiki London ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit before placing your order.